AMS360 migration & sync
The deepest-built path off an incumbent system. Clients, policies and history brought across as data, not as a folder of exported documents.
Two things matter about integration. Getting in, which means moving your book off whatever you are on now without losing history. And staying open, which means every record and every action is reachable over an API you do not have to negotiate for. PrismAMS does both, and treats the API as a product rather than a favor.
What's included
The deepest-built path off an incumbent system. Clients, policies and history brought across as data, not as a folder of exported documents.
A managed migration with staging and verification, so you can check the book against the old system before cutting over rather than after.
SharePoint, OneDrive and Outlook over Microsoft Graph, including the scoped Sites.Selected model that lets PrismArchive read one folder and nothing else.
PrismAMS Writing runs natively in desktop Outlook and Outlook on the web, deployed centrally through Microsoft 365 admin rather than installed machine by machine.
Carrier download, so policy data arrives rather than getting re-keyed.
Phone system integration with screen-pop on inbound calls, call intelligence and compliance review, tied to the client record.
Tenant-scoped, key-authenticated REST with OpenAPI. Documented response contracts rather than whatever the internal shape happens to be this week.
Events for state changes, so an external system can react instead of polling.
A branded portal for clients or members, with e-sign, document exchange and forms, so the outside of the agency is part of the same system.
How it works
Before anything moves, we read what you have and show you the shape of it, including the parts that will not map cleanly.
Your data comes across into a tenant you can inspect, with counts you can check against the old system.
You reconcile client counts, policy counts and premium before cutover, not after.
Once live, the REST API and webhooks mean anything you want to build alongside it, you can.
Why it's different
FAQ
It depends on the source system and how clean the book is. The staging-and-verify approach means the timeline is driven by your verification rather than by us declaring it done.
Ask about AgencyDesk. It is built for agencies staying on Epic, and brings a workflow layer to the Epic data rather than asking you to replace the system.
It is a normal part of the platform, tenant-scoped and key-authenticated. Your own data is not an upsell.
30 minutes. We'll walk through your real workflows in a tenant set up for you. No slideware.